CASE STUDY - ABU DHABI

Building the bakery behind a landmark hotel

Modernising the equipment, expanding the team and strengthening bakery production across Emirates Palace Mandarin Oriental.

CHIEF BAKER · 2022–2024

A chef wearing a white uniform is flipping a pizza dough in the air inside a modern restaurant kitchen. The scene is viewed through a glass window, with a person in a gray shirt holding a camera in the foreground. The kitchen has stainless steel appliances and a marble counter.
A menu titled 'One bakery. Many operations.' displays eight sections: Banqueting, Vendôme, Episodes, Afternoon Tea, Talea, Alma, Sand & Koal, and Cascades & Broadway. Each section lists a type of baked goods or production focus, along with brief descriptions.
A menu titled 'One bakery. Many operations.' displays eight sections: Banqueting, Vendôme, Episodes, Afternoon Tea, Talea, Alma, Sand & Koal, and Cascades & Broadway. Each section lists a type of baked goods or production focus, along with brief descriptions.
Text on a presentation slide with the title 'The Assignment' and the subtitle 'More than running a bakery.' The slide has three sections labeled 'Modernise,' 'Build the team,' and 'Expand the offer.' Each section includes a brief description of the goals: modernizing equipment, growing staff, and developing new products.
Text on a presentation slide with the title 'The Assignment' and the subtitle 'More than running a bakery.' The slide has three sections labeled 'Modernise,' 'Build the team,' and 'Expand the offer.' Each section includes a brief description of the goals: modernizing equipment, growing staff, and developing new products.
Slide presenting bakery transformation results with four key points: Bakery team increased from 4 to 8; 80-90% core equipment replaced or approved; 60% production supporting/banquet; 8+ operational areas supplied.
Slide presenting bakery transformation results with four key points: Bakery team increased from 4 to 8; 80-90% core equipment replaced or approved; 60% production supporting/banquet; 8+ operational areas supplied.